Connect Zendesk so your support team sees live order, tracking and returns status from Pulse inside every ticket.
Link your Zendesk account to Pulse in a few clicks — no engineering needed.
Agents see live order, dispatch and tracking status from Pulse without leaving the ticket.
Trigger returns or fulfilment queries straight from Zendesk and keep customers updated.
Real people who know your products — not a faceless ticket queue. We untangle the tricky stuff for you.
Every parcel is matched to the best of 14+ carriers for speed, cost or carbon — protecting your margins.
From your first 300 orders a month to 50,000+, Pulse grows exactly when you do.
Setup is quick — our onboarding team configures the Zendesk connection with you and tests it end to end before you go live, usually within a day.
Yes. Pulse keeps inventory levels accurate across Zendesk automatically, so you never oversell. Stock updates as orders are picked and as new inventory is booked in at our warehouse.
We do. Returns from Zendesk are received, inspected and processed back into sellable stock where appropriate, with the status visible to you and your customers throughout.
